Terms and conditions
Last updated: 4 November 2026
These terms govern the use of the barrierlab.ro website. Testing services are governed separately, by the Terms and conditions for material testing services.
1. Who runs the website
The barrierlab.ro website presents BarrierLab, the film and flexible packaging testing laboratory operated by MTC ROMÂNIA IMPEX SRL (“MTC”), VAT/registration code 4379153, Trade Register number J1993002861126, EUID ROONRC.J1993002861126, with its registered office in Cluj-Napoca, Bd. 21 Decembrie 1989, nr. 129, bl. L7, sc. 3, ap. 54, 400604, Cluj County. The laboratory is located at TRC Park, Jucu de Sus, Hall J5, Module 3, Cluj County. Phone: +40 264 412 583. Email: laborator@barrierlab.ro.
By using the website you take note of the rules below. They do not remove the rights the law gives you, and visiting the website does not conclude a service contract.
2. Purpose of the website and nature of the information
The website presents the testing of films and flexible packaging: mechanical and barrier properties, heat-seal strength, technical assessments, test documentation, the development of packaging solutions and recyclability assessment.
Descriptions of equipment, methods, standards, parameters, sample requirements and lead times are indicative presentation information. Whether a given test can be performed, the method, the status of the equipment, the price, the deadline and the deliverables are confirmed for each request, by a written offer or a contract.
The information on the website is not, in itself, a test report, a declaration of conformity, a certification, a market approval or a guarantee of how a product will behave.
3. Requests and contracted services
A request sent through the form, by phone or by email is not an accepted order and does not conclude a contract. The laboratory assesses the request and, if it can carry it out, sends an offer.
Ordered services are governed by the accepted offer or contract and by the Terms and conditions for material testing services. For a given job, the conditions expressly negotiated and accepted prevail over the general rules.
Read the Testing services terms →
Sending a request does not authorise destructive tests and does not mean accepting a price that has not been communicated and agreed.
You are responsible for the accuracy of the information you send and for your right to send it. Do not send passwords, identity documents, health data or other people’s data without a legal basis through the form. For highly sensitive technical documentation, a communication channel or a confidentiality agreement can be agreed in advance.
4. Virtual assistant
The virtual assistant, when available, is a service designed and provided by BEYOND SOFTWARE SRL, using an artificial intelligence service hosted in Microsoft Azure. Using it is optional: the assistant starts only after your explicit consent.
The assistant gives general information about the laboratory’s services and equipment. Its answers may be incomplete, outdated or inaccurate and are not firm offers, testing instructions, reports, certifications, legal conclusions or commitments of MTC. For a technical or commercial decision, ask the laboratory’s specialists for confirmation.
Do not enter sensitive personal data, trade secrets, formulations or confidential information in the conversation. How conversations are processed is described in the Privacy policy.
5. Intellectual property
Texts, graphics, the structure of the website, photographs and original materials belong to MTC or are used with the right holders’ permission. Equipment names and trademarks belong to their owners. The origin of the images and the font licences are shown on the Licenses and credits page.
Viewing, short quotations with the source indicated and sharing links to the website are permitted. Systematic reproduction, reselling the content, removing authorship notices and using trademarks in a way that suggests an unauthorised connection require the right holder’s written consent.
Documents and technical information sent by a client do not become MTC’s property merely by being sent. Rights to the results of a project are set by that project’s contract.
6. Fair use and security
Do not attempt unauthorised access to systems, overloading the form or the assistant, abusive automated extraction of content, sending malicious code or using the website to infringe the rights of others. MTC may apply proportionate technical measures, including limiting automated requests.
7. Availability, updates and links
We aim to keep the website available and the information up to date, but there may be interruptions for maintenance, incidents or changes. We may correct the content and change the services presented, without affecting orders already accepted.
Links to third-party pages are for information; the content and policies of those pages are the responsibility of those who run them.
8. Limits of general information
Public information does not replace the individual assessment of samples, checking the applicable technical and legal requirements or specialist advice. We are not liable for decisions taken solely on the basis of the general information on the website. Nothing here limits liability that cannot be limited by law or affects the mandatory rights of consumers.
9. Personal data
The personal data collected through browsing, the form, correspondence and the virtual assistant, their recipients, retention periods and your rights are described in the Privacy policy.
10. Changes to these terms
The version published on this page applies from the date shown. An update does not retroactively change service contracts already concluded.
11. Applicable law
These terms are governed by Romanian law. Disputes are settled amicably or, failing that, by the courts having jurisdiction under the law. This clause does not restrict the mandatory rights of consumers.
12. Contact
For questions about the website or these terms, write to laborator@barrierlab.ro.
For requests about personal data, write to gdpr@mtc.ro.